Track Mate – WooCommerce Order Tracker

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Track Mate is the perfect solution for WooCommerce store owners who want to give their customers an easy way to track their orders. No more confused emails or phone calls! With this plugin, your customers can simply enter their phone number or order ID and get real-time updates on their order status.

Key Features:

Simple Search Form: Customers can easily search by phone number or order ID.
Detailed Order Information: Display order status, customer name, and order notes in a user-friendly format.
Real-Time Updates: Customers can see the most up-to-date information regarding their orders.
Mobile Friendly: Fully responsive design works on mobile, tablet, and desktop.
Customizable: Easily customize the form to match your store’s theme.

Benefits:

Improved Customer Experience: Keep your customers informed without requiring extra work from your support team.
Reduced Customer Service Workload: Fewer “Where’s my order?” emails and calls, allowing your team to focus on more important tasks.
Enhanced Trust: Customers appreciate transparency and timely updates, which can increase brand loyalty and reduce order-related confusion.
Increase Conversions: With a smooth post-purchase experience, customers are more likely to return for future purchases.

Installation

Download the plugin zip file from the Track Mate plugin page.
Log in to your WordPress admin panel.
Navigate to Plugins > Add New.
Click Upload Plugin, select the downloaded zip file, and click Install Now.
Once installed, activate the plugin from the Plugins menu.

Usage

After activation, place the [delvtrack] shortcode on any page or post where you want the tracking form to appear.
Customers can search using their phone number or order ID to track their order status.
The order details, status, and notes are displayed, giving your customers real-time updates on their order.

Frequently Asked Questions

Q: Can customers search using their email instead of phone number or order ID?
A: Currently, Track Mate allows search by phone number or order ID only. Future versions may expand search capabilities.

Q: Is the order information displayed in real-time?
A: Yes, the order status and notes are pulled directly from WooCommerce, providing customers with the most up-to-date information.

Q: Does this plugin support custom order statuses?
A: Yes, the plugin supports all WooCommerce order statuses, including custom ones you may have added.

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Track Mate – WooCommerce Order Tracker